Reference

Your Rights and Rules at plaza 4d

These terms govern every account opened at plaza 4d, every transaction processed through DANA, OVO, GoPay or QRIS, and every session you start in our lobby — whether…

Account terms & eligibilityDANA, OVO, GoPay, QRIS payment rulesWithdrawal & verification policyAccount suspension conditionsGoverning law — Indonesia

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What These Terms Actually Cover

plaza 4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Every interaction you have with plaza 4d falls under these terms — account registration, deposits processed via DANA or OVO, withdrawals requested through GoPay or QRIS, and any promotional credit applied to your account. We ask you to read each clause before completing registration because accepting

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our terms is a condition of account activation. Where local law permits, we extend full platform access; in all other cases, service availability depends on local law. We update these terms when our processes change and will notify you via the email address linked to your
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account at least seven days before a material change takes effect. Continued use of the platform after that notice period counts as acceptance of the revised terms.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause on this page is unclear, our support team is available every day from 07:00 to 23:00 WIB — including for players in Jakarta and across Indonesia — through three…

Live Chat Open the chat widget from any page on plaza4d.xyz between 07:00 and 23:00 WIB. Quote your account ID and the clause number you are asking about for a faster, clause-specific response.

Email Support Send a detailed query to our support address found in the Contact page. We aim to reply within four business hours, citing the exact section of these terms that applies to your situation.

Help Centre Our online Help Centre at plaza4d.xyz contains a dedicated Terms section where we publish plain-language explanations of each clause alongside the formal policy text for quick cross-reference.

ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Holding an account with us means we process personal and financial data on your behalf.

Data Storage Policy

We store your account data on servers with AES-256 encryption. Identifiable information is never sold to third parties, and access within our team is role-restricted to agents who need it to service your account.

Cookie Handling

plaza 4d uses session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences from the footer of any page; declining analytics cookies does not affect lobby access.

Account Security Steps

We strongly recommend enabling two-factor authentication from your account Settings page. Any login from an unrecognised device triggers an automatic email alert to the address on your account within 60 seconds.

Verification Requirements

Withdrawal requests above the threshold stated in your account dashboard require a one-time identity check: upload a government-issued ID and a selfie through the secure upload portal in the Verification tab.

Data Retention Period

We retain transaction records for five years in line with financial record-keeping obligations. Account profile data is deleted within 30 days of a confirmed account closure, except where retention is required by applicable law.

Requesting Changes or Deletion

To update your personal data or request full account deletion, submit a written request through Live Chat or email. We process confirmed deletion requests within 14 business days and send a completion notice to your registered email.

Common Questions About Our Terms

The questions below reflect what our account holders in Indonesia ask most frequently about these terms. Each answer points to the specific clause or process that applies so you know exactly where to look in the full policy text above.

No. You accept once at registration. We will ask you to re-confirm only when we publish a material update, which we announce by email at least seven days before the revised terms take effect on your account.

Access to our platform depends on local law in your specific region. Where local law permits, you can register and use all payment methods including DANA, OVO, GoPay and QRIS regardless of your city within Indonesia.

If your account is suspended under our terms, any confirmed deposit balance that has not been wagered will be returned via the same payment channel — DANA or OVO — used for the original transaction, subject to our verification process.

Submit a dispute through Live Chat or email within 14 days of the transaction date. Quote your transaction ID and payment method (e.g. GoPay or QRIS). Our team reviews disputes within two business days and replies with a written outcome.

These terms are interpreted under the laws applicable to online platform services in Indonesia. Where your access or eligibility is concerned, the operative rule is that it depends on local law in your jurisdiction at the time of use.

Contact support via Live Chat or email with the subject line 'Data Deletion Request'. We verify your identity, then process the deletion within 14 business days and confirm completion to your registered email address.

Yes. Any material change to these terms triggers an email to your registered address at least seven days before it becomes effective. Minor corrections such as typo fixes or formatting changes do not require advance notice.

Your Rights and Rules at plaza 4d

How to Reach Us About These Terms

How We Protect Your Account and Data

Data Storage Policy

Cookie Handling

Account Security Steps

Verification Requirements

Data Retention Period

Requesting Changes or Deletion

Common Questions About Our Terms

01 Do I have to accept the terms every time I log in?

02 Can I use plaza 4d if I live outside Jakarta or another major city in Indonesia?

03 What happens to my DANA or OVO deposit if my account is suspended?

04 How do I dispute a transaction covered by these terms?

05 Which law governs these terms and conditions?

06 How do I request deletion of my personal data held by plaza 4d?

07 Will I be notified if the terms change in a way that affects my account?

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