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How plaza 4d Protects Your Personal Data

Your privacy matters to us at plaza 4d — this policy explains exactly what personal data we collect when you open an account, how we store it, and…

No third-party data salesEncrypted account storageDANA, OVO, GoPay & QRIS data handled securelyRight to access & delete your data24/7 privacy contact channel
plaza 4d How plaza 4d Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have questions about how we handle your personal data, want to request a copy of the information we hold, or need to update details linked to your DANA, OVO, GoPay…

Live Chat Start a live chat session directly on plaza4d.xyz any time of day. Our privacy agents can verify your identity and begin processing a data request or correction within the same session, available 24 hours a day.
Email Support Send a detailed privacy request to [email protected]. Include your registered email address and the nature of your request. We aim to respond within 72 hours and confirm every action taken on your account data.
Telegram Channel Our Telegram support handle is reachable 24/7 for urgent privacy concerns, including suspected unauthorised access or payment-data queries linked to your OVO, GoPay or QRIS transactions on your account.
HOW WE HANDLE DATA

Data Handling, Cookies, and Account Security

plaza 4d applies layered security practices across every account function — from the moment your QRIS scan confirms a deposit to the point a withdrawal clears to your OVO or DANA wallet.

Cookie Policy

We use session cookies to keep your account active and preference cookies to remember your lobby settings. Analytics cookies are anonymised and never linked to your payment data from DANA, OVO, GoPay or QRIS transactions.

Data Retention

Your account data is retained for as long as your account remains active and for a legally required period after closure. Payment records tied to DANA and GoPay transactions follow Indonesian financial-record retention obligations where local law permits.

Account Security

Every account is protected by two-factor authentication at login. Withdrawal requests require re-verification of your registered DANA, OVO or GoPay wallet details, adding an additional layer before funds are released.

Third-Party Sharing

We share your data only with payment processors — DANA, OVO, GoPay, QRIS — and identity-verification partners strictly necessary to operate your account. We do not share data with advertisers or data brokers under any circumstances.

Your Right to Access

You may request a full export of the personal data we hold about you at any time. Submit your request via email to [email protected] and we will deliver a structured data file within 72 hours of verifying your identity.

Right to Deletion

You can request account and data deletion at any time through live chat or email. We complete verified deletion requests within seven business days, subject to any mandatory retention periods where local law requires us to keep certain records.

Your Privacy Questions, Answered Clearly

Below are the questions we hear most often from account holders about how plaza 4d handles personal data, what rights you have, and how to act on them. If your question is not covered here, reach our privacy team via live chat or email — we respond within 72 hours for all formal requests.

We collect your name, email address, phone number, and the payment method you register — such as DANA, OVO, GoPay or QRIS. Device identifiers and session timestamps are also recorded for account-security purposes only.

We never sell or share your data with advertisers. The only third parties who receive any of your information are payment processors — DANA, OVO, GoPay, QRIS — and identity-verification services required to operate your account safely.

Email [email protected] with your registered account email and a written access request. We verify your identity and deliver a full data export within 72 hours. You may also initiate this request through live chat on plaza4d.xyz.

Contact us via live chat or email at [email protected] to submit a deletion request. We complete verified deletions within seven business days, subject to any mandatory retention requirements where local law applies.

Payment data is encrypted using AES-256 at rest and transmitted over TLS 1.3. Withdrawal requests require re-verification of your registered wallet, so no payout is processed without confirming your identity against the payment method on file.

We use session cookies for login continuity, preference cookies for lobby settings, and anonymised analytics cookies. You can manage cookie preferences through your browser settings; disabling analytics cookies does not affect account functionality or payment processing.

Personal account data is held for as long as your account is active and then for a further period as required by Indonesian financial regulations, where local law permits. You may request clarification on exact retention timelines via [email protected].